Last updated: May 2026

FileRecall.com (“FileRecall”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

1.1 Account Information

• Email address
• Login activity
• Subscription details

1.2 Uploaded Files

We store files you upload for the purpose of providing the service. Files may be encrypted and stored on third‑party infrastructure (e.g., AWS S3).

1.3 Usage Data

• IP region
• Browser type
• File view events
• Access logs

1.4 Payment Information

Handled securely by Stripe. We do not store credit card numbers.

2. How We Use Your Information

We use your information to:

• Provide and improve the FileRecall service
• Authenticate users
• Send transactional emails (via Resend)
• Process payments (via Stripe)
• Prevent fraud and abuse
• Comply with legal obligations

3. File Storage & Deletion

Files are stored temporarily and may be deleted when:

• They expire
• You revoke access
• You delete them
• Your subscription lapses

We do not guarantee permanent storage.

4. Sharing of Information

We may share data with trusted third‑party providers:

• Stripe (billing)
• Resend (email delivery)
• AWS / cloud storage (file hosting)

We do not sell your data.

5. Cookies

We may use cookies for authentication, analytics, and improving user experience.

6. Data Security

We implement reasonable security measures, including encryption and access controls. No system is 100% secure, but we take data protection seriously.

7. International Transfers

Your data may be processed outside Australia depending on our infrastructure providers.

8. Your Rights

Depending on your jurisdiction, you may request:

• Access to your data
• Correction of inaccurate data
• Deletion of your account
• Export of your data

Contact us at support@filerecall.com.

9. Changes to This Policy

We may update this Privacy Policy. Continued use of FileRecall means you accept the updated version.

10. Contact

For privacy questions or requests:

support@filerecall.com